Showing posts with label Latest Update. Show all posts
Showing posts with label Latest Update. Show all posts

Sunday, August 21, 2011

Sorry, This is Not the End of the PC Era [OPINION]



This post reflects the opinions of the author


 After Hewlett-Packard’s announcement on Thursday that it planned to spin off its consumer PC unit, many were quick to pen obituaries for the PC epoch. The iPad, the thinking goes, has dealt the knockout blow to the personal computer, just as it turned 30.
No doubt there’s some truth in this. A portion of the market is heading toward a “post-PC” environment. But the masses still lag behind and probably will for some time. At the moment, the general market isn’t even close to being there. If anything, the end-of-an-era pronouncements say more about the tech blogosphere’s skewed perspective than anything else. But despite what pundits observe at cafes, Apple isn’t the dominant supplier of notebooks and a fairly small amount of the public — roughly 1% — has an iPad. HP’s exit from the market, meanwhile, actually signals that attempting to brand yourself mid-tier in the market is futile.

Post-PC? Not So Fast


First, let’s look at the numbers. Apple has sold about 28.7 million iPads since the device hit the market in March 2010. That’s an impressive figure, to be sure, and Apple is clearly dominant in the tablet PC market. But compare that to the 400 million licenses of Windows 7 that Microsoft has sold since its July 2009 release. Moreover, those iPads don’t seem to be replacements for desktop or laptop devices. Owners of iPads are “not likely to report they’re making tradeoffs on purchases,” says Sarah Rotman Epps, consumer analyst with Forrester Research, who also notes that owners tend to be “relatively wealthy individuals.”
The real problem dogging PC manufacturers such as HP and Dell isn’t the iPad or the burgeoning of the post-PC era, but a confluence of factors, including the economy, the Windows upgrade cycle (Windows 8 isn’t due until late 2012 or so) and commodification. The PC industry has suffered from the latter since the mid-’90s, but things have been stepped up of late, Epps says. HP is making a 2% to 6% margin on its consumer PCs, and getting consumers to spend more seems like folly.
In fact, this is how Apple is killing off rivals such as HP and Dell in a roundabout way: Consumers decide if they’re not going to spend the extra money to buy a Mac, they might as well get the cheapest PC they can find. The race to the bottom is one reason that HP is exiting the business.
However, concluding that just because Apple is growing market share at PC makers’ expense means that no one is buying PCs anymore is a mistake. Even if you lump in iPad sales, as researcher Canalys recently did, Windows PCs still have an 82% market share. Is that majority of the market likely to make the switch to iPads and Macs?

An Economic Argument for the PC’s Survival


If you live in New York or San Francisco, it may seem that way, but the rest of the country may not be on board for the revolution. Consumer spending per household fell by 2.8% in 2009, which was the first time that happened since the Bureau of Labor Statistics started tracking such data in 1984. A recent report by Bernstein Research called “U.S. Telecommunications and Cable & Satellite: The Poverty Problem” points out that consumers on the lower end are often choosing between telecom services and their next meal and opting for “good enough” services like Netflix rather than pay TV. As the report goes on to explain, U.S. households at the lower 40% of income really don’t have any disposable cash. That will frustrate the growth of post-PC items like smartphones and iPads.
The other factor to consider is that, as Canalys notes, businesses are quite happy with their PCs. “We have been encouraged by the popularity of Windows 7 and the willingness of businesses to replace their install base,” said Canalys principal analyst Chris Jones in a release. “High-performance PCs are still clearly seen as a major driver of business productivity around the world.” Moreover, “few businesses had yet to replace notebooks with pads or smartphones,” the release states. Canalys expects that it will be a long time before businesses can overcome security concerns and application compatibility issues and embrace the so-called post-PC world.
The mass of consumers who are not thriving in this economy may feel the same way. When you’re pinched for cash, you start running your household like a business, scrutinizing every expense. At that point, an iPad may seem more like a luxury than a necessity and a Wintel PC may look like a great bargain.

Why Facebook's Friends May Fade

This won't come as welcome news to the folks at Facebook, but its customer-satisfaction ratings aren't much to boast about.

Among its social-media peers, Facebook landed at the bottom of the keeping customers-happy list, according to the 2011 American Customer Satisfaction Index E-Business Report. With a score of 66 out of 100, only airlines, subscription TV and newspapers fared less favorably with consumers.

If you're unfamiliar with it, the ACSI E-Business Report enables businesses to track customer satisfaction in three categories: social media, portals and search engines, and online news. And -- as in last year's report -- social media sites continue to lag significantly behind other e-businesses in maintaining consumer satisfaction rankings. The category earned a paltry 70 score out of 100.

While Facebook remains at the bottom of the heap, the social-networking utility did actually make a modest 3 percent gain over last year's score of 64. ACIS surmises that Facebook's size domination might be a factor in the improved figures. After all, Facebook is approaching one billion users. Wikipedia and YouTube scored 78 and 74 in the latest report, respectively.

So what does this mean for you and your business?
In my experience, consumer dissatisfaction with e-businesses comes from user concerns about their privacy and security. They also appreciate when businesses understand the difference between social networking and social selling -- generally, consumers don't like hearing a sales pitch when they're not expecting it.
Keeping these and other concerns you're aware of in mind when developing and executing your business-communications strategy is key. And it's more important now than ever. If you're old enough to remember when email first emerged and then evolved as a marketing tool, you'll recall that similar concerns surrounding spam, phishing, viruses and formatting plagued consumers right from the get-go. My thinking is that as email evolved to include certain protections and standards, so too will social media-related platforms, but only you -- the business owner -- can set the tone surrounding the proper mix of social networking and social selling.

Even though Facebook remains the dominant player in the social-media spectrum, the ACSI study does suggest that they may need to worry, as users have few other choices for social interaction. In particular, the recent launch of Google+, a social networking platform that boasts an enticing video-conferencing feature, among other things, is expected to give Facebook a run for its money.

And, since Google routinely scores at the top of the ACSI report in the search engine and portals category -- climbing to an astounding 83 rating in customer satisfaction this year -- a continued poor showing by Facebook could give Google the leverage it needs to topple the social-networking giant

Friday, August 19, 2011

Firefox 7 beta has launch, promises faster browsing

MemShrink project reduced memory consumption by as much as 50%

By Gregg Keizer 

August 19, 2011 

 

Mozilla yesterday released a beta of Firefox 7, putting the lighter-weight browser in front of a large number of users for the first time.

According to Mozilla, Firefox 7 uses significantly less memory than Firefox 4 through Firefox 6, cutting consumption by as much as 50%.
The savings come courtesy of a two-month-old project dubbed "MemShrink" designed to drive down Firefox's memory consumption and close "memory leaks," bugs that prevent memory from being released to the system when tabs are closed. Over time, those bugs can degrade the browser's performance, or in extreme cases, cause it to crash or lock up.
In a blog post 10 days ago, Nicholas Nethercote, the Mozilla engineer who manages MemShrink, said that Firefox 7 "uses less memory..., often 20% to 30% less, and sometimes as much as 50% less" than earlier versions.

Nethercote also claimed that the memory changes make Firefox 7 faster than its predecessors.
The appearance of Firefox 7 in Mozilla's beta channel starts the clock ticking toward a Sept. 27 release of the browser. Mozilla now rolls out new versions every six weeks, adding features to each edition as they're completed rather than waiting for numerous changes to accumulate.
Other improvements in Firefox 7 highlighted by Mozilla include faster synchronization of passwords and bookmarks between copies of the browser, quicker rendering of HTML5 Canvas-based animation on Windows PCs, and a new optional add-on that provides Mozilla with performance data.
Firefox 8, next in the series, will sport some additional memory bug fixes, said Nethercote Tuesday, including one that decreases consumption on very large web pages.
Mozilla said Thursday that it will launch Firefox 8 to the "Aurora" channel some time today. That edition is slated to ship in final form on Nov. 8.
Five months ago, Mozilla shifted to a faster release cadence and a multiple-version program that offers Aurora, beta and release editions -- listed in increasing order of polish and stability -- for testing and evaluation.
The beta of Firefox 7 can be downloaded from Mozilla's website. Users who have been running earlier betas -- such as the one for Firefox 6, which shipped three days ago -- will be automatically offered version 7.